Your Protection Is Our Responsibility
Betting is for entertainment, not stress relief. Set your own limits on Okzzy, recognise the warning signs, and always play safely.
Stay in Control — Okzzy's tools are here to help you do just that
Set your own daily, weekly, or monthly maximum deposit limit. Once set, no deposits beyond that limit will be allowed — keeping your budget firmly in your control.
Once you hit a set loss amount, betting stops automatically. Decide in advance how much you're willing to lose in a single day or week.
Set a daily time limit for your betting sessions. Once your time is up, Okzzy will automatically suggest a break — because rest matters too.
If you need to clear your head, temporarily close your account for anywhere between 24 hours and 30 days. No betting will be possible during this break.
Temporarily or permanently close your account for an extended period. During self-exclusion, you won't receive any promotional messages either.
Your full betting and payment history is available to view at any time. Understand your own patterns — how much you're spending, how often you're playing.
Betting on Okzzy is about more than winning or losing — it's an experience, a form of entertainment. For many people, placing a bet on their favourite cricket or football team adds to the excitement. But when that excitement turns into pressure, it's a sign that something is off.
As online betting continues to grow in Bangladesh, responsible gaming becomes ever more important. Okzzy has always believed that members who play safely are the ones who keep enjoying it long-term. That's why responsible gaming isn't just a set of rules for us — it's part of the culture of our platform.
Problem betting rarely happens overnight — it creeps up gradually. At first it can feel like you're in control, then before you know it you've crossed a line. That's why it's important to pay attention to your habits early. Okzzy's responsible gaming tools are designed to help you do exactly that.
Setting limits on Okzzy is straightforward. Log in to your account, go to Settings, and open the "Responsible Gaming" section. You'll find four different types of limits you can set.
| Limit Type | Time to Take Effect | Can Be Changed |
|---|---|---|
| Daily Deposit Limit | Instant | 24-hour wait to increase; instant to decrease |
| Weekly Deposit Limit | Instant | 7-day waiting period to increase; instant to decrease |
| Loss Limit | Instant | 24-hour wait to increase; instant to decrease |
| Session Time Limit | Instant | 24-hour wait to increase; instant to decrease |
A deliberate waiting period has been built into the limit increase process — to prevent decisions made in the heat of the moment. Reducing a limit takes effect immediately, because that is always a step in the right direction.
Setting limits isn't a sign of weakness — it's a smart decision. Players who set limits tend to enjoy betting longer and protect themselves from overspending.
Sometimes limits alone are not enough — a complete break may be necessary. Okzzy offers two self-exclusion options.
Temporarily deactivate your account for 24 hours, 7 days, or 30 days. During this period you won't be able to log in or place bets. Your account reactivates automatically once the period ends.
You can close your account for 6 months, 1 year, or permanently. No marketing messages will be sent during this period. To reopen a permanently excluded account, you must contact support directly.
Go to the "Responsible Gaming" section in your account settings and select "Self-Exclusion". Alternatively, reach out via our Bengali live chat — our team will assist you with full confidentiality.
Problem betting often develops gradually. Go through the signs below — if even a few apply to you, take a step back and seek help.
If even one of the above signs applies to you, don't ignore it. It's not weakness — it's self-awareness. Asking for help means respecting yourself.
Answer the questions below — honestly. This is just for you.
Okzzy strictly prohibits anyone under the age of 18. This is not just a regulatory requirement — it is an ethical responsibility.
Any account found to be registered under a minor's name will be closed immediately, and the associated balance may not be refunded.
Follow these guidelines and betting will always stay an enjoyable experience.
Never use money set aside for household expenses, rent, or savings. Only bet with funds you can genuinely afford to lose.
Set a monthly or weekly betting budget in advance — and stick to it.
Every bet carries the risk of loss. Betting is never a reliable source of income.
Don't play through long sessions without a break. Step away occasionally — get some water, stretch, take a short walk.
Betting when you're angry, frustrated, or stressed increases the likelihood of making poor decisions.
Letting a family member or friend know creates a natural layer of accountability. Keeping it secret only makes the problem worse.
Problem betting can make you feel isolated, but you're not alone. Okzzy's support team is always here — not to judge, but to help.
Reach out via Okzzy's Bengali live chat and say — "I'd like to talk about responsible gaming." Our team will guide you in complete confidence.
If you or someone in your family needs further support, consulting a mental health professional is also a positive step. Seeking help early is always more effective.
Learn More About Responsible Gaming